AutoBRIDGE PTY. LTD. Automation & BIM Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you and your computing device when you access or use our services, including our website (auto-bridge.net) and the AutoBRIDGE application (collectively, the “Service”).
By using our Service, you acknowledge and agree to our data practices as outlined here and in our Terms & Conditions.
To ensure clarity, the following terms are defined as they apply within this Privacy Policy:
AutoBRIDGE PTY. LTD.: Refers to AutoBRIDGE PTY. LTD. Automation & BIM Services, the company responsible for data collection and processing.
Cookie: A small file stored on your device by your web browser, used to remember settings such as language preference, login status, and to provide analytics on site usage. Cookies help enhance your experience on our website.
Device: Any internet-connected device, including a computer, tablet, or smartphone, used to access our website, app, or services.
Personal Data: Any information that can directly or indirectly identify an individual, including but not limited to names, email addresses, and account details. This data also includes hardware identifiers like the NIC MAC Address or Hard Disk Serial Number, collected for licensing and activation purposes.
Service: Collectively refers to AutoBRIDGE’s website (auto-bridge.net), app, and any related resources provided by AutoBRIDGE PTY. LTD.
Third-Party Service: Content, services, or links provided by partners, sponsors, or affiliates that are accessible through our platform.
We gather both personal and device-related information when you interact with our services, including when you register, place an order, or use our add-ins. This data includes:
Any of the information we collect from you may be used in one of the following ways:
We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
We may share your information with trusted third parties under specific circumstances, as outlined below:
Service Providers
We engage third-party providers for services like server hosting, database management, email communications, credit card processing, and customer support. These providers have access to necessary personal information solely to perform tasks on our behalf and are bound by confidentiality agreements.
Marketing and Promotional Partners
We may share limited information with advertisers, contest sponsors, or promotional partners whose services may interest you. This information is generally non-personal and is shared to deliver relevant content.
Analytics and Technical Data
For analytics, portions of log data such as IP addresses may be shared with third-party web analytics partners to provide insight on user engagement, enhance service performance, and audit content interactions.
Legal Compliance and Protection
We may disclose personal information to law enforcement, government officials, or private entities as we, in our discretion, believe necessary to comply with legal obligations or to protect our rights, safety, or interests, or those of others.
Accessing and Updating Your Information
You have the right to request access to, update, or correct your personal information. Depending on your relationship with us, this may include:
Customer Requests
Employee and Applicant Requests
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. When no longer needed, data is securely deleted or depersonalized to prevent identification.
We will collect personal information that you submit to us. In addition to some hardware related information such as: Motherboard Id, NIC physical address, and Hard disk serial number. We may also receive personal information about you from third parties as described above.
Email Communications
By providing your email address, you consent to receive communications from AutoBRIDGE, including order updates, service notifications, and promotional content. You may unsubscribe from promotional emails at any time by clicking the opt-out link in the email footer. We do not send unsolicited commercial emails, and any data provided will be used strictly for authorized purposes.
We may use your email address for custom audience targeting on social media (e.g., Facebook) to display relevant advertising content. This only applies if you have opted into receiving such communications from us.
AutoBRIDGE PTY. LTD. is committed to safeguarding your personal and device-related information. We employ robust physical, electronic, and procedural security measures to protect against unauthorized access, alteration, or deletion of your data. Key elements of our data security and protection practices include:
Secure Transactions: All payment-related information is transmitted via Secure Socket Layer (SSL) technology and encrypted within our secure payment gateway provider’s database. Access to this information is restricted to authorized personnel only, and we do not store full credit card or financial details post-transaction.
Data Encryption: Sensitive information, such as personal identifiers and hardware-related data, is encrypted both during transmission and at rest to ensure it remains protected against unauthorized access.
Access Control: Access to personal and device-related data is limited to trained, authorized personnel who require it to perform their job functions. Access controls and permissions are reviewed regularly to uphold security standards.
Regular Security Audits: We conduct routine security audits and vulnerability assessments to identify and address any potential risks to our systems and data protection measures. This proactive approach helps us ensure ongoing compliance with industry standards and best practices.
Data Anonymization and Deletion: When personal data is no longer needed for business or legal purposes, we securely delete or anonymize it, following a structured data retention policy. In cases where deletion is requested, we ensure that data is removed from active databases and backups within reasonable timeframes.
Incident Response Protocol: In the unlikely event of a data breach or security incident, we have an established response protocol to assess, mitigate, and inform affected users and relevant authorities as required by applicable laws.
While we strive to protect your data, it is also essential that you take steps to maintain the security of your account. We recommend using a strong, unique password and keeping it confidential. AutoBRIDGE cannot guarantee the security of any information transmitted over the internet and accepts no liability for any accidental or unauthorized access outside our control.
Data Transfers
As AutoBRIDGE operates globally, information collected through our services may be transferred to and processed in locations beyond your country of residence, including countries that may have different data protection laws. By using our services, you consent to these cross-border transfers as outlined in this policy.
Data Storage and Protection
AutoBRIDGE employs industry-standard practices to securely store and protect your personal and device-related information. This includes:
GDPR and International Compliance
For customers residing in the European Economic Area (EEA), we adhere to GDPR standards by ensuring that data is:
You have rights under GDPR to access, transfer, update, or delete your personal data. To exercise these rights, please contact us directly.
AutoBRIDGE is not intended for use by children under the age of 13. We do not knowingly collect or store personal information from anyone under 13. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us. If we learn that we have inadvertently collected such information, we will promptly take steps to delete it from our records.
“We prioritize security and protect user data, especially safeguarding children’s privacy. AutoBRIDGE is not intended for children under 13.”
We are incorporated in the United Arab Emirates. Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information, as follows: You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph) by canceling your account. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such an update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
If you are one of our workers or applicants, we collect information you voluntarily provide to us. We use the information collected for human resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such an update, correction, change, or deletion.
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates (as defined herein), or that portion of us or any of its Corporate Affiliates to which the service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
We keep your information so long as we need it to provide service to you and fulfill the purpose described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we ‘ll either remove it from your system or depersonalize it so that we can’t identify you.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
The laws of the United Arab Emirates, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other applicable local, state, national, or international laws.
When you visit our website, download, and install any of our products, use our services, create an account, install any of our products, subscribe to any of our plans, or make a purchase, you are acknowledging and consenting to our Privacy Policy.
By consenting to our Privacy Policy, you agree to the collection of specific hardware information, such as motherboard serial number, NIC serial number, and other hardware-related details where the product or service is installed, for the purpose of licensing and activation associated with the installed product. Additionally, you consent to the collection of personal information, including but not limited to your name, email address, and any other relevant details required for account registration and service delivery. Rest assured that this data will be handled securely and used solely for the intended purposes outlined in our Privacy Policy.
We use “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
Advertising keeps us and many of the websites and services you use free of charge. We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.
If we decide to change your privacy policy, we will post those changes on this page and/or update the privacy policy modification date existing at the beginning of this document.
GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breaches. Beyond these facts, it’s simply the right thing to do. At AutoBRIDGE, we strongly believe that your data privacy is very important, and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as:
We at AutoBRIDGE PTY. LTD. Automation & BIM Services are committed to helping our customers meet the data subject rights requirements of GDPR. AutoBRIDGE processes or stores all personal data in fully vetted, DPA-compliant vendors. We do store all conversation and personal data for up to 6 years, unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve, and remove personal data. We got you! We’ve been set up as self-service from the start and have always given you access to your data and your customers’ data. Our customer support team is here for you to answer any questions you might have about working with the API.
To protect your privacy and ensure compliance with data protection regulations, we adhere to the General Data Protection Regulation (GDPR) for European Union residents and the California Online Privacy Protection Act (CalOPPA) for California residents. Our data practices reflect these standards, providing you with the rights outlined below.
Access and Correction: You have the right to access, update, correct, or delete your personal information, subject to applicable laws. To request any changes to your personal data, please contact us directly.
Data Portability: Upon request, we can provide a copy of your personal data in a machine-readable format. This allows you to transfer your data to another service provider if desired.
Right to Erasure: You may request the deletion of your data, as permitted by applicable law. We will take steps to securely remove your data from our active systems and backup storage within the legal guidelines.
Non-Discrimination: Exercising your privacy rights will not result in discrimination, including denial of service or increased charges.
Transparency in Data Collection: We provide clear information about how and why we collect your data, ensuring transparency and lawful processing.
Opt-Out of Sale of Personal Data: Although we do not sell personal data, CalOPPA requires that we disclose your right to request that your data is not sold in the future if this policy changes.
If you wish to exercise any of these rights, please contact us directly at info@auto-bridge.net. We will respond to your requests within the legal timelines specified by GDPR and CalOPPA.
We implement industry-standard data security practices to protect your information against unauthorized access, alteration, or deletion. This includes encryption of sensitive data, access restrictions, and regular security audits to ensure your data is safeguarded to the highest standards.
General Inquiries
For general questions and information, please reach out to us at:
📧 info@auto-bridge.net
Customer Support
For help with your AutoBRIDGE products and services, contact:
📧 contact@auto-bridge.net
Sales and Partnerships
Interested in our solutions or partnership opportunities? Connect with us at:
📧 sales@auto-bridge.net
